Master the Phone

Turn Phone Shoppers into Phone Buyers

Working with phone shoppers is something we all must do.  You will benefit from this fun, fast lesson.  We guarantee you will redefine the phone shopper from annoying to profitable.  Have fun and take a leap of knowledge.  

Enjoy Introduction Clips from all Four Videos

Curriculum

  • 1

    Before the Ring

    • Before the Ring Workbook

    • Before The Ring Video
  • 2

    The Conversion

    • The Conversion Workbook

    • The Conversion Video

  • 3

    The Discovery

    • The Discovery Workbook

    • The Discovery Video

  • 4

    The Confirmation

    • The Confirmation Workbook

    • The Confirmation Video

About Your Instructor

President - Spirit One Group

David Eschbach

Hello, and welcome to Spirit One.  My name is David Eschbach, and I’m proud to serve you in your quest to improve.  I have had the honor of being a student in the automotive industry for over twenty-five years.  But my value proposition to you is not my time in the industry. It’s what I dedicate myself to learn and continue to provide you.  My goal is to help anyone who wants to be a career champion in Automotive Repair or Sales. The idea for Spirit One was drafted in October 2003.  From that moment I have dedicated my life to creating something that will serve those who desire to strive.  I will do my best to research, study, create and produce any tool that will help you. Here’s to your future success… Welcome to Spirit One… What can we help you achieve?   

Skills

Include a list of items to support the central theme of your page. Bulleted lists are a great way to parse information into digestible pieces.

  • Phone Greeting

  • Listening

  • Value Proposition

  • Developing Trust

  • Appointment Commitment

  • Word of Mouth Advertising

Pricing